Costs and Shipping
PURCHASE
Orders on e-napolistore.com are placed online following the guided procedure. Napolistore may refuse or cancel orders in case of incomplete data, payment problems, or product unavailability. Communication may also occur after customer contact.
HOW TO BUY
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Select the product, quantity, and size, then click on "Add to cart" .
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To complete your purchase, click on "Proceed to checkout" , enter your shipping information and choose your payment method:
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Scalapay
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Credit card / PayPal (Italy and abroad)
You will receive an order confirmation email. New users will also receive their password for the members' area.
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SHIPPING
Shipping is paid separately and handled by DHL . The goods are delivered to the courier within 2 working days of order confirmation.
Shipping costs to Italy:
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Advance payment: €9.90
International: cost varies depending on country and weight, visible before order confirmation.
Delivery times:
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Italy: 24–48 hours (max 3 business days)
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Europe: 48–72 hours
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Outside the EU: 3 business days or more
For delays: WhatsApp +39 324 834 5886
CUSTOMS DUTIES AND TAXES
For shipments outside the EU, local duties and taxes may apply, payable by the recipient.
In case of refusal or non-delivery, the shipping, return and customs fees will be charged; only the price of the goods will be refunded.
For details, please contact the customs office of the destination country.